Refunds & Exchanges


We do not offer you a refund once the item has been delivered or picked up.  We do however offer exchanges for defective items during the warranty period.

Additional non-returnable items:

Peripherals (I.e. keyboards, remotes, cables, antennas, etc.).

Exchanges (if applicable):

We only replace items if they are defective within the warranty period.  Any item not in its original condition, is damaged or missing parts for reasons not due to manufacture defect is not eligible for an exchange.  To be eligible for an exchange, your item must be in the same condition that you received it.  If your item qualifies and you need to exchange it for the same item, send us an email at info@callebur.com.  To complete your exchange for a defective item, we require a receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for exchanging your item.  Shipping costs are non-refundable.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.  We don’t guarantee that we will receive your defective item.  

End User License Agreement

Last updated: 4/27/2016

Please read this End-User License Agreement ("Agreement") carefully before clicking the "I Agree" button, downloading or using Media Player or any add-ons or extensions associated with the Media Player software platform.

By clicking the "I Agree" button, you are agreeing to be bound by the terms and conditions of this Agreement.

If you do not agree to the terms of this Agreement, do not click on the "I Agree."


Callebur is not affiliated with Media Player in any way and does not encourage or support the use of any unauthorized add-ons or extensions. Callebur does not encourage or support the access of copyrighted materials without permission or licensure by the holders of such copyrights.

Callebur grants no licenses for the use and access of copyrighted materials nor provides any warranties as to the licensure of content or materials accessed using Callebur or any software being run on the Callebur device, whether pre-loaded or downloaded by the user.


You agree not to, and you will not permit others to:

license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the software contained on the Callebur device at the time of purchase.
Use this Callebur device to license, sell, rent, lease, assign, distribute, transmit, host, access, view, download, or proliferate copyrighted materials without permission or licensure by the holders of such copyrights.

Modifications to Software

Callebur reserves the right to modify, suspend or discontinue, temporarily or permanently, the software or any service to which it connects, with or without notice and without liability to you.

Callebur is not liable for malfunctions, errors, or interruptions in service experienced by the user subsequent to user’s installation of any software onto the Callebur device.

Callebur is not liable for any copyright infringement, circumvention, or violation committed by the end user in connection with his or her use of this Callebur device.

Term and Termination

This Agreement shall remain in effect until terminated by you or Callebur.

Callebur may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Callebur, in the event that you fail to comply with any provision of this Agreement.

Upon termination of this Agreement, you shall cease all use of the Callebur device.


If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Amendments to this Agreement

Callebur reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Information

If you have any questions about this Agreement, please contact us

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